Tata Motors Off Campus Drive 2025 | Sr. Manager | BE/ B.Tech – Mechanical, Automobile, Mechatronics, Electrical and Electronics | 2022 Batch | Across India
Company: Tata Motors Limited
Tata Motors Off Campus Drive 2025:- Established in 1945, Tata Motors entered into a collaboration with Daimler Benz of Germany in 1954 to manufacture commercial vehicles. The collaboration ended in 1969. Tata Motors has since grown from strength to strength.
The Company has spread its manufacturing facilities across India by setting up plants at Jamshedpur, Pune and Lucknow. This is coupled with a nation-wide sales, service and spare parts network. The Company enjoys a significant demand in export markets like Europe, Australia, South East Asia, Middle East and Africa. The Company’s vehicles are seen in all the continents.
Company Website: www.tatamotors.com
Positions: Sr. Manager
Total Position: Multiple
Salary: Rs. 8.5 LPA
Experience: 1- 2 Years
Job Location: Hubli, Vijaywada, Hyderabad, West Bengal, North East, Jharkhand, Orissa, Maharashtra, Nagpur, Chhattisgarh, Madhya Pradesh, Goa, Jaipur, Udaipur, Lucknow/Kabrai
Eligibility Criteria for Tata Motors Off Campus Drive 2025:
- Course specialization: Mechanical, Automobile, Mechatronics, Electrical and Electronics Engineering
- Academic % Criteria 10th, 12th, Graduation: Graduation above 60%
- Target Pass-outs Batch: 2022 B.Tech passouts
- Desired experience: 12 to 24 months
Job Description:
This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network.
1) Customer Management
- Drive customer issue resolution and escalations in a timely manner
- Facilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery
- Drive customer satisfaction by monitoring feedbacks and taking corrective actions
- Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences
- Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions
- Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns.
- Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate
- Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support
- Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments
- Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards
- Increasing silver & gold certified technicians in workshops
- Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly
2) People Management
- Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements
- Provide trainings support to service partner on specialty tools, send mechanics to training center when needed
- Coordinate and execute pre-delivery inspection training
- Facilitate trainings of new products and tools to ensure service partners are well prepared.
How to Apply for Tata Motors Off Campus Drive 2025?
All interested and eligible candidates can apply for this drive online as soon as possible.
Apply Link: Click Here