Carrier Global Hiring Freshers | Associate Engineer

Carrier Global Hiring Freshers | Software Engineer – Dot Net | BE/ B.Tech – CSE/ ECE | 2020 – 2023 Batch | Bangalore

Company: Carrier

Carrier Global Hiring Freshers: Carrier Global Corporation is an American corporation based in Palm Beach Gardens, Florida. Carrier was founded in 1915 as an independent company manufacturing and distributing heating, ventilating and air conditioning (HVAC) systems, and has since expanded to include manufacturing commercial refrigeration and foodservice equipment, and fire and security technologies.

As of 2020, it was an $18.6 billion company with over 53,000 employees serving customers in 160 countries on six continents

Company Website: www.carrier.com

Positions: Associate Engineer

Salary: Best In Industry

Job Location: Bangalore

Experience: Freshers (0 – 2 Years)

Eligibility Criteria:

BE/ B.Tech in Computers/ IT/ Electricals/ Electronics Engineering
Hiring batch: 2020 to 2023 Passouts

Job Summary:
As an Associate Engineer Voice Support, you would be interacting with customers across the globe and resolving/troubleshooting their queries and responsible for Leading the team of Associate Engineers.

Responsibilities:

Support & provide service via calls, emails, and tickets.
Work on provided offline activities with accuracy and efficiency.
Document all offline activities.
Follow given SOP’s and flag any unresolved issues, and escalations to L2.
Ability to diagnose and analyze technical problems.
Analyse different systems and energy data to find potential for energy optimization.
Work on projects that require data mining, analysis & presentation.
Follows up and meets commitments to customers.
Flexibility towards shifts and week offs as per requirement.
Flexibility to support multiple projects/customers.
Gather insights and analyze through AI-driven tools.
Ability to be flexible to meet SLA
Ability to complete assigned deliverables within timelines.