Nokia Recruitment 2022 | Freshers | Diploma Engineer Trainee

Nokia Recruitment 2022 | Freshers | Diploma Engineer Trainee | Diploma – CSE/ IT/ ECE/ EEE | 2019 – 2021 Batch | Chennai

Company: Nokia India
Nokia Recruitment 2022 : Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect. Adhering to the highest ethical standards, only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, we enable our customers and partners to transform how people live, work and communicate.

Company Website: www.nokia.com

Positions: Diploma Engineer Trainee

Job Location: Chennai

Salary: Best In Industry

Experience: Freshers

Eligibility Criteria for Nokia Recruitment 2022 :

Qualifications Required: Diploma in Electronics/ Electrical / Computer Science/ Communication Engineering
Years of experience : 0-2 years

Job Description:

End to end faults handling ,trouble shooting network issue and resolving problems in respective domain
Providing Root Cause Analysis
Coordinating with Vendors & CARE organisations
Preparing SLA/Performance reports and meeting with Customers to manage regular operations.
Should be ready to work in 24×7 environment. This is a must
Trouble Ticket handling
Customer Issue handling
Ensure to Acknowledge and close TT within SLA/OLA
Prepare, implement and verify the configuration and integration of a Node /system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interfacing with other Technical Teams
Coordinating with field team if onsite support required on faults
Hand over and activity sheet preparation
Ability to identify problems and act accordingly as per defined CM process
Ensuring Post check of activities done during MW period.
Experience in trouble shooting of configuration related issues.
Preparation of script and Impact analysis for changes that needs to be done in network.
Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.
Supporting AM engineers in day today activities.