YAMAHA Motors Recruitment 2026 | Entry Level | IT Helpdesk Engineer | BE/ B.Tech/ B.Sc/ BCA/ M.Sc/ MCA | 2020 – 2024 Batch | Chennai
Company: YAMAHA Motors Solutions India Pvt Ltd
YAMAHA Motors Recruitment 2026: Yamaha Motor Solutions India Pvt. Ltd. (YMSLI) is a subsidiary of Yamaha Motor Solutions Group, Japan. We specialize in providing a wide gamut of IT services to our clients worldwide with utmost quality, lower costs and timely delivery. Our constant endeavor is to help our clients to reduce the total cost of IT operations significantly while utilizing the vast skilled IT resources available in India with an onsite / off-shore delivery model.
Since its inception in 2002, Yamaha Motor Solutions India has grown at an enormous rate and even after a decade of continuous & expanding operations, we have remained true to our core principles and vision. Today, our solutions provide strategic advantage to several most admired organizations in the world as we have long-standing and vibrant partnerships with numerous companies across the globe.
Company Website: www.ymsl.in
Positions: IT Helpdesk Engineer
Experience: 1 – 4 years
Job Location: Chennai
Salary: INR 10-20 LPA
Qualification for YAMAHA Motors Recruitment 2026:
- BE/ B.Tech/ B.Sc/ BCA/ M.Sc/ MCA
- The candidate should be proficient in Tamil language
Job Description:
As an IT Helpdesk Engineer specializing in endpoint support, you will play a crucial role in ensuring the smooth operation of the organizations IT infrastructure. Your primary responsibility will be to provide technical assistance and support to end-users, resolving issues related to endpoint devices such as desktops, laptops, printers, scanners, and mobile devices. This role requires a strong technical background, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
- Provide L1/L2 support for end-user issues via ticketing system, phone, and walk-in.
- Troubleshoot desktop/laptop issues related to Windows OS (11), MS Office, Outlook, and basic network connectivity.
- Diagnose and resolve hardware issues involving desktops, laptops, printers, scanners, and peripherals.
- Perform installations, configurations, and upgrades of OS and standard software.
- Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
- Provide IT support to production line systems such as Manufacturing PCs, PLC-connected systems, barcode printers and scanners.
- Troubleshoot network connectivity issues in shop-floor environments (LAN, switches, patch panels).
- Coordinate with vendors/OEMs for unresolved or critical production issues.
- Ensure minimal downtime and adhere to production SLAs.
- Handle incidents and service requests via ITSM tools (ServiceNow, In-house tool etc.).
- Perform root cause analysis for recurring issues and suggest preventive measures.
- Follow ITIL processes and ensure documentation, relevant KB is followed for all support activities.
- Windows 11 troubleshooting.
- Basic networking knowledge (TCP/IP, DNS, DHCP, VLAN).
- Active Directory & Group Policy.
- Microsoft 365 support.
- Understanding of production/industrial IT environment.
How to Apply for YAMAHA Motors Recruitment 2026?
Desirous candidates may apply through online mode ASAP.
Apply Link: Click Here
