Tata Communications Recruitment Drive | Freshers | Jr Customer Service Executive | Any Degree | 2020-2022 Batch | Chennai
Company: Tata Communications Ltd
Tata Communications Recruitment Drive:- Tata Communications is a global company with its roots in the emerging markets. Headquartered in Mumbai and Singapore, it has more than 8,000 employees across 38 countries.
The $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata group.
Company Website: www.tatacommunications.com
Positions: Junior Customer Service Executive – NOC
Experience: Freshers (0 – 1 years)
Salary: Not disclosed
Job Location: Chennai
Eligibility Criteria for Tata Communications Recruitment Drive:
- Engineering graduate with 0 to 1 years of experience.
- Specialization in Computers/IT/ Electrical/ Electronics/ Telecom
Job Description:
- Engineering graduate with 0 to 1 years of experience.
- Well versed with ITIL processes around Incident, Problem & Change Management.
- Understanding of Change management process and basics of networking.
- Managing day to day performance of Change management Operations and manage the SLAs across the projects.
- Reviewing current processes and procedures to ensure updates are instigated as appropriate.
- Impact analysis to be done for all network-related changes.
- Knowledge to evaluate the change impact and organization readiness to limit potential risks.
- Ensure the processes are followed.
- Knowledge in BMC HELIX IT SERVICE MANAGEMENT tool.
- Identify and manage change implementation schedule conflicts.
- Proactively identify issues and risks.
- Sending weekly status report to portfolio owners.
How to Apply for Tata Communications Recruitment Drive?
Candidates may apply through online mode ASAP.
Application Link: Click Here
